FAQs

FAQ - What is Cosplay?

Posted by Devon Dale on

FAQ - What is Cosplay?

One of our most frequently ask question is 'What is cosplay?' Cosplay is actually a portmanteau of two words: costume and play. It refers to the act of dressing up like a character from a book, movie, tv show, podcast or video game. Some people are purists and get every detail perfect right down to the colour of the thread on the switching. Some people mash up differently cultural elements to create a new version of a character like making a steampunk sailor moon or a Disney Princess Boba Fett. The options are limitless and, in my experience, the community...

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FAQ - How Do I Tie my Corset?

Posted by Devon Dale on

FAQ - How Do I Tie my Corset?

One of our most frequently asked questions is: how do I put on my corset alone? Don't worry, it's totally possible and all it takes is a little bit of practice. Here's our step by step guide to putting on your corset without help. Step one: Unlace and unbutton (or unzip or unclip) the corset. Figure out what is the top, bottom, front and back. Our corsets have a handy tag sewn into them indicating the top back of the corset. You would not believe how many upside down backwards corsets I see. If you don’t feel like your corset...

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FAQ - Do you do custom work?

Posted by Devon Dale on

FAQ - Do you do custom work?

Why we don’t do custom work One of our most frequently asked questions is: do you do custom and/or alterations? It’s a totally reasonable question. If everything with the Venus & Mars label is handmade in store then it only seems logical that we would be set up to do custom but the truth is we’re not. Back in the day we used to do custom but a steady increase in business and customers has made it impossible to continue. The following is why. Custom is expensive Custom work is expensive. In the time that it takes to make one...

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FAQ - What is your Return Policy

Posted by Devon Dale on

FAQ - What is your Return Policy

Got the wrong size? Does the colour not work? Not a problem!  We will gladly do an exchange or issue a gift card for items that are applicable for return. Please read our policies below and email us at info@venusandmarsclothing.com if you have any questions or concerns. We want your outfits to be everything you dreamed they would be and more! Prior to ordering, if you are unsure of sizing or fit of an item please contact us with your measurements, etc. and we will help you select the right size so as to avoid a potential return. Return Policy...

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